Navigating your care
From diagnosis to recovery, you want someone on your team. That's where our patient navigators come in. We have a wealth of knowledge, decades of experience and a sincere empathy for people facing cancer. Our goal is to help you navigate your care for a better outcome.
Your patient navigators will work collaboratively with experienced social workers, nutritionists, case managers, oncology financial navigators, physicians, nurses, technicians and hospital staff – as well as other caregivers and outside agencies – to ensure quality of life for you and your family.
Patient navigators:
- Assess patient needs to identify physical, emotional, spiritual, psychosocial, dietary and financial concerns
- Provide education on the disease process, treatment options and the side effects of treatment
- Answer general insurance questions
- Assist with obtaining drugs prescribed by your physician
- Connect you and your family with hospital and community resources specific to your needs
- Assist with home needs such as home health or hospice care, extended-care facility placement and/or equipment and treatment needs
- Help with transportation needs
- Provide emotional support throughout the continuum of care
Patient navigators will link you to these and other resources:
- Transportation assistance
- Home health or hospice care
- Medical equipment and supplies
- Patient assistance programs for medications
- Programs to assist with Medicaid and Social Security Disability applications
- Support groups/counselors
- Wigs/scarves/prosthetics
- Dietary consultants
- Alternate/complementary therapies
- Cancer information
- Homebound meals/nutritional supplements