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Billing Process

Our team is here to simplify the billing process, giving you the information and answers you need so you can focus on what matters most.

What to expect during the billing process

The billing process begins upon initial treatment.

  • Provide insurance information.
    Please provide your most up-to-date insurance card, if applicable. If you have coverage with more than one insurance, please tell us about each one. 
  • Make co-pay if applicable.
    Your insurer will be able to inform you of your co-pay, if applicable. This co-pay amount is often displayed on your insurance card and varies based on the type of care you receive (emergency, primary care, specialty, etc.).
  • Parkview submits bills to your insurer.
    We will submit bills to your insurance provider. If your insurance provider does not respond in a timely manner, we may contact them again directly. We may also contact you for help in processing your insurance claim.
  • Parkview sends bill for remaining balance to you.
    You are considered the guarantor, or person held responsible for your medical expenses. Parents/legal guardians are responsible for a child’s medical expenses.
  • Make a payment to Parkview based on the balance due.
    We understand that medical expenses can quickly become overwhelming. If you are having trouble managing your medical bills, we have financial assistance programs for qualified individuals. Monthly payment plans are also available. 

If you disagree with the insurer's coverage:

If you find that your insurance provider has not covered the treatment or service as you'd expected, contact your insurance provider to discuss the discrepancy. Some insurance providers may send you an explanation of benefits (EOB) within 30 days, which may help in determining what the insurance provider covered.