Frequently Asked Questions
Back to Top
Our ERs are open and ready for you.
If you are experiencing a medical emergency, Parkview emergency departments (ED) are open, safe and ready to provide emergency care. Don’t let the fear of COVID-19 stop you from seeking the care you need.
Patients should seek immediate treatment for serious injuries or urgent symptoms, especially those of heart attack or stroke. Visit the nearest emergency room or call 911, right away. Delays in emergency care can result in irreversible damage, long-term side effects or even death.
At every Parkview ER, we’ve taken numerous precautions to ensure a safe environment for our patients, including:
- Symptom screening upon arrival
- Protocols to keep those with COVID-19 symptoms separate from others
- The use of appropriate personal protective equipment for all staff
- All patients and co-workers are asked to wear masks upon entering
- Negative pressure rooms to prevent airflow contamination
- Enhanced cleaning procedures
Additionally, UV sterilization lights are currently being used at Parkview Regional Medical Center and Parkview Hospital Randallia to supplement cleaning procedures. The lights provide additional sanitation in rooms that have been occupied by a patient with symptoms of COVID-19 and can disinfect areas that may be hard to reach manually.
At Parkview we know seeking treatment alone can be overwhelming. Given current visitor restrictions, we encourage patients to bring their cellphones with them to the emergency department to stay in touch with their loved ones. Our staff members are also calling patients’ designated contacts with condition updates.
Our team is still here 24/7 to provide specialized care for critically ill and injured patients, including trauma services, heart care, stroke intervention and more. Don’t wait to go to the emergency room. Come to Parkview knowing that your health and safety will always be our first priority.