Hospice Care

Hospice care brings comfort, dignity and respect to end-of-life care. At Parkview Home Health & Hospice, we take the time to understand the specific needs of our patients and their loved ones to ensure patient quality of life.

Understanding Hospice Care

Hospice care is specialized healthcare provided by skilled professionals and volunteers who provide comfort and care to manage a patient’s pain and symptoms.

Hospice staff evaluates the patient’s medical needs to determine the appropriate level of care. Patient care is provided in the home of the patient or of relatives/friends, or in a nursing home or assisted living facility where staff members are the caregivers.

In addition, patients with acute medical needs, including pain and symptom management, may qualify for inpatient hospice care.

Hospice Services

Parkview Hospice staff develops an individual care plan for each patient. A team of healthcare providers joins in providing quality care with dignity:

  • Hospice medical director — Supervises hospice staff and participates in evaluating and developing the patient’s care plan. The director may assume care for patients who have no personal physician.
  • Registered nurse — Coordinates care, monitors the patient’s progress, performs medical assessments, provides care that includes symptom and pain management, and instructs family members in patient care techniques. A hospice nurse is available 24/7 to respond to emergencies.
  • Home health aide — Assists patients with bathing, dressing and other needs.
  • Social worker — Assists family members with financial planning; coordinates community resources; provides social, emotional and bereavement support and participates in care planning and case management with the hospice team.
  • Chaplain — Offers spiritual, emotional and bereavement support for patient and caregivers.
  • Volunteers — Provide support for patient and caregivers by visiting them and assisting with routine errands or tasks. Volunteers also record videos that share the patient's life story, sew, knit and crochet items for patients, and assist staff.
  • Pharmacist — Assists the medical team with medication management required to control the patient’s pain and symptoms.
  • Music therapist — Selects and performs music that promotes healing and good health with consideration of patients’ emotional, mental, social, aesthetic, and spiritual needs.
  • Massage therapist — Performs manipulation of soft tissue and applies pressure to selected points of the patient’s body as a way of alleviating pain.


A patient may be referred for hospice care by:

  • The patient’s physician
  • Long-term care or assisted-living facility staff member
  • Other healthcare providers
  • Community or other referral agencies
  • Family members
  • Clergy
  • Friends

A hospice nurse will assess the patient’s condition and explain the services and benefits provided. During the assessment, medical, social, spiritual and personal needs are discussed.

Inpatient Hospice Care

The Supportive Care Unit at Parkview Hospital Randallia provides personalized, holistic care for patients and their families during the final stages of life. It is a calm, peaceful and intimate setting for individuals to spend their last days, surrounded by the ones they love. Individuals admitted to the Supportive Care Unit and their family members will experience compassionate and patient-centered, end-of-life care by specially trained registered nurses and patient care techs.

The hospice-trained nursing staff work in collaboration with our interdisciplinary team members to develop a plan of care that meets physical, emotional and spiritual needs.

Care Team

The care team on the Supportive Care Unit includes:

  • Hospice physician and medical director
  • Nurse practitioners
  • Social workers
  • Chaplains
  • Grief counselors
  • Parkview Healing Arts Program


  • Spacious patient rooms with private bath/shower and seating that provides sleeping accommodations for a family member to stay at the bedside
  • Two large, comfortable family lounge areas that offer a common place for families to come together outside of the patient’s room to interact, share meals and enjoy each other’s company


Parkview’s Supportive Care Unit is located in the State Tower on the third floor of Parkview Hospital Randallia. For convenience, a drop-off area is provided at Entrance 5, accessed by the ER drive on East State Boulevard. 

During regular business hours, valet parking is available at Entrance 4, or visitors may self-park in the lot on Carew Street (across from Entrance 4). During evening and weekend hours, visitors may use the parking lot on the north side of East State Boulevard, across from Entrance 5.

Supportive Care Unit
Parkview Hospital Randallia
2200 Randallia Drive
3rd Floor, State Tower
Fort Wayne, IN 46805

Payment Options and Contact Information

Medicare Part A, Medicaid or private insurance may be used for payment of service. For your convenience, trained Parkview Home Health & Hospice staff members verify insurance coverage and bill the provider, or assist with identifying financial resources that may be available.

Information and Patient Referrals

(260) 373-9800, Monday through Friday, 8 a.m. – 5 p.m.

(800) 363-9977, 24/7 (A registered nurse is on call)

TTY (260) 373-9860 (for hearing impaired)

Read our disclosure form 


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