Compassionate care for the end of life
Hospice care is specialized healthcare provided to individuals who have terminal illnesses. A team of compassionate, caring healthcare professionals will develop a comprehensive plan of care to offer comfort and emotional support to you and your loved one. In addition to regularly scheduled visits, hospice staff are available 24 hours a day, seven days a week to help, as needed. Your care team’s goal is to provide support that enables you or your loved one to live as fully as possible in the end stages of life.
Hospice care is provided wherever you or your loved one may call home, including skilled nursing or assisted living facilities. While the vast majority of people receive care in their homes, hospice care is available within the hospital or other healthcare facility, if symptoms require interventions not feasible in the home setting. Short-term respite care, provided in an appropriate inpatient facility, is also available and can allow families and caregivers time to rest and recharge, should the need arise.
Parkview Hospice staff develops an individual care plan to best meet the needs of you or your loved one. Management of the care plan is provided by:
- Personal physician — Directs and manages the care plan.
- Hospice medical director — Supervises hospice team and participates in evaluating and developing the patient’s care plan. The director may assume care for patients who have no personal physician.
- Registered nurse — Coordinates care, regularly monitors the patient’s progress, performs medical assessments, provides care that includes symptom and pain management, and instructs family members in patient care techniques. A hospice nurse is available 24 hours a day, seven days a week to respond to emergencies.
- Home health aide — Assists patients with bathing, dressing and other needs.
- Social worker — Assists family members with financial planning; coordinates community resources; provides social, emotional and bereavement support.
- Chaplain — Offers spiritual, emotional and bereavement support for patient and caregivers.
- Volunteers — Provide support for patient and caregivers by visiting them and assisting with,
- and performing, routine errands or tasks. Volunteers also record videos that share the patients’ life story, sew, knit and crochet items for patients, as well as assist staff.
- Pharmacist — Assists the medical team with medication management required to control the patient’s pain and symptoms.
- Music therapist — Selects and performs music that promotes healing and good health, with consideration of the patients’ physical, emotional, mental, social, aesthetic and spiritual needs.
- Massage therapist — Performs manipulation of soft tissue and applies pressure to selected points of the patient’s body as a way of alleviating pain.
A referral is needed for you to begin receiving hospice services. Generally, a referral is made by the patient’s physician, hospital staff, long-term care or assisted-living facility staff member or other health providers. In addition, referrals are accepted if made by a family member, member of the clergy, friend or, even, the individual wishing to receive services. If you are referred for hospice services, a hospice nurse will assess your condition and discuss your medical, social, spiritual and personal needs.
Payment options and contact information
Medicare Part A, Medicaid or private insurance may be used for payment of service. For your convenience, trained Parkview Home Health & Hospice staff members verify insurance coverage and bill the provider, or assist with identifying financial resources that may be available. For more information or patient referral, call 260-373-9800 or 800-363-9977 during business hours, Monday through Friday 8 a.m. – 5 p.m.
Inpatient Hospice Care
The Supportive Care Unit at Parkview Hospital Randallia provides personalized, holistic care for patients and their families during the final stages of life. It is a calm, peaceful and intimate setting for individuals to spend their last days, surrounded by the ones they love. Individuals admitted to the Supportive Care Unit and their family members will experience compassionate and patient-centered, end-of-life care by specially trained registered nurses and patient care techs.
The hospice-trained nursing staff work in collaboration with our interdisciplinary team members to develop a plan of care that meets physical, emotional and spiritual needs.
The care team on the Supportive Care Unit includes:
- Hospice physician and medical director
- Nurse practitioners
- Social workers
- Grief counselors
- Parkview Healing Arts Program
- Spacious patient rooms with private bath/shower and seating that provides sleeping accommodations for a family member to stay at the bedside
- Two large, comfortable family lounge areas that offer a common place for families to come together outside of the patient’s room to interact, share meals and enjoy each other’s company
Supportive Care Unit
Parkview Hospital Randallia
2200 Randallia Drive
3rd Floor, State Tower
Fort Wayne, IN 46805
Parkview’s Supportive Care Unit is located in the State Tower on the third floor of Parkview Hospital Randallia. For convenience, a drop-off area is provided at Entrance 5, accessed by the ER drive on East State Boulevard.
During regular business hours visitors may self-park in the lot on Carew Street (across from Entrance 4). During evening and weekend hours, visitors may use the parking lot on the north side of East State Boulevard, across from Entrance 5.
Valet parking is temporarily suspended. Staff will be available in the parking lot to help visitors needing assistance getting to the front entrance.
For more information about how Parkview Hospice can provide you or your loved one with compassionate care at the end of life, call us at 260-373-9800 or 1-800-363-9977, Monday through Friday, 8 a.m. – 5 p.m.
Please note that a physician order is required for Parkview hospice services.
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