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Community Connect

A healthcare software solution for independent physicians and hospitals

Parkview Community Connect, an internet-delivered system, securely connects independent physicians and hospitals to the very same electronic health record system, EpicCare System, implemented in all Parkview hospitals and physicians’ offices. With Parkview Community Connect, physicians can access patient data inside their medical practice, at home, or in a hospital.

This secure ambulatory and acute care product is designed specifically for the busy private practice physician or hospital. While you remain independent, you can access many of the benefits of a large healthcare institution, such as clinical integration, care coordination and group purchasing. As a Parkview Community Connect partner, you will receive a suite of integrated software modules created by Epic Systems, creator of the #1 Overall Healthcare Software Suite in KLAS for 13 years running.

Since 2013 the Parkview Community Connect program has supported over 300 providers in the region. These physicians and advanced practice providers serve multiple independent regional critical access hospitals, larger hospitals and outpatient clinics. 

Parkview Community Connect revolutionizes the way patient data is accessed – creating one complete story of care that’s instantly available to the entire healthcare team.

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Current partner resources

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The benefits of Community Connect

Join a nationwide network of some of healthcare's most prominent healthcare institutions - one that 82% of HIMSS Stage 7 clinics if the U.S. use and with more than 305 million patients with a current electronic record.

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Time savings and reduced costs

Easily access and review health data for patients anywhere within the network of Parkview Epic users, including laboratory, radiology, and pharmacy data.

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Easy referral process and less paperwork

Simplify the referral process with data already available in the system and free up space by eliminating paper records.

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Greater patient satisfaction and retention

Improve retention by sharing information with patients and engaging them in their medical care.

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Better continuity and quality of care

Help your patients reach health goals and follow their progress in the hospital and specialty clinics.

Contact us to get started

Parkview Community Connect is an affordable system with proven success. To learn how Parkview Community Connect can start working for you, call 260-266-8510 or complete our form and a member of our team will contact you with more information.

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The Parkview Virtual Care Center enhances patient care

The Parkview Virtual Care Center has developed new care models to aid bedside caregivers throughout the health system, improve patient safety and enhance patient care. Incorporating virtual sitting and virtual nursing into existing care models is just one example of how Parkview is evolving and implementing innovative approaches to care delivery.


“Thank you for all your assistance during the transition to EpicCare!  Parkview has provided excellent support to us and we look forward to working together for many years to come!!”  
- Office Manager for a 2-site clinic


“Just wanted to let you know that smart text and smart phrases are helping and I love being able to merge two note types.  I really appreciate the time you spent with me.”  
- Family Medicine Physician


"We are in our best position to give the highest quality of care while being in our strongest financial position than we have ever been since the implementation of EpicCare." 
- Regional CEO  

Frequently asked questions

Why EpicCare Ambulatory EMR?

Epic is a privately owned company with more than 30 years of experience in the ambulatory EMR business. Epic has a full suite of clinical, access, revenue and web software designed for the unique needs of health care providers. The company is a leader in standards development for health technology. Epic does not sell directly to individual physician offices. The software is available only through a local Epic hub organization, such as Parkview Health.

The EpicCare Ambulatory EMR provides a complete patient record and is considered the industry's leading EMR. EpicCare has been named by KLAS as the #1 Ambulatory EMR for 11 years running. Epic receives high rankings for physician satisfaction. Eight Epic clients have won the coveted Davies Award for their use of EpicCare to help improve patient safety, increase efficiency and provide more cost-effective health care. Currently, about one-third of the U.S. population has an Epic chart.

Why Epic?

In 2011, when Parkview Health selected Epic as its choice for a patient-centered, community-based EMR, Epic had been earning certifications, awards and recognition for several years from numerous organizations.

Highlights include:

  • EMR Certification for Meaningful Use

    Epic’s EpicCare EMR solutions for acute care hospitals, ambulatory practices and health information exchange have been tested and certified under the CCHIT Electronic Health Records Office of the National Coordinator Authorized Certification Body (ONC-ACB) program. This EHR software is compliant in accordance with the criteria adopted by the Secretary of the U.S. Department of Health and Human Services.


  • HIMSS Davies Award

    Epic customers hold more HIMSS Davies awards than any other vendor's clients. They've also been recognized by the Joint Commission/National Quality Forum and CHIME for their use of Epic in initiatives to improve patient care.


  • KLAS Rankings

    KLAS bases its reports on thousands of healthcare specialists who actively use EMR and Practice Management solutions. For the past 36 years, KLAS has been measuring vendor performance to provide accurate information about HIT (health information technology). Epic has again been named the #1 Overall Software Vendor for 2023 by KLAS* and we consistently earn high ratings for customer satisfaction, response times and promises kept.


  • HIMSS Analytics Stage 7 Award
  • The EMR Adoption ModelSM (EMRAM) identifies and scores hospitals using an 8-step scale that charts the path to a fully paperless environment.

    • 85% of Stage 7 US Hospitals use EpicCare.
    • 91% of Stage 7 Clinics use EpicCare.

For our region's physicians and practitioners to achieve their goals in managing the population health in our communities by fostering more meaningful partnerships in healthcare between clinicians and patients, tested and proven tools are needed as Epic sits at the top. With a focus on quality, patient safety, security and appropriate clinical data sharing.

Does Epic endorse the Healthcare Industry Software Developer Code of Conduct?

Yes, Epic fully endorses and formally adopts the Electronic Health Record (EHR) Association's Developer Code of Conduct which encourages cooperative and transparent business practices among industry stakeholders. Epic has had a long history of embracing the Code's key values and practices including: responsible development, patient safety, interoperability and data portability, clinical and billing accuracy, privacy and security and patient engagement. We are proud to have participated in the Code's creation and to stand alongside our fellow EHR developers in demonstrating mutual support for safe, interoperable innovation.  Several key industry leaders have publicly made supportive comments about this Code, including Farzad Mostashari from ONC, Michael Barr, MD from the ACP and Jeff Smith from CHIME. A copy of the Code can be found here.

Why is Community Connect good for my community?
  • Patient-centered health management
  • Patient + Provider = Reaching Healthcare Goals
  • The ACTIVE participation of the patient and their families in healthcare delivery
  • Coordination of care
  • Community health and wellness
  • Proactive health surveillance within the community
Is Community Connect right for independent physicians?

Yes. Community Connect will:

  • Create a shared community record to improve the health of the population.
  • Help physicians demonstrate meaningful use.
  • Allow physicians to affiliate with Parkview Health.
  • Position independent doctors to be reimbursed under new payment models.
Will non-clinical information be shared through EpicCare?

No. You are the only one with access to your business-related information. In fact, your information is stored in a completely different service area of the EpicCare system. The Community Connect team is contractually obligated to keep your business related information strictly confidential. The information shared across the EpicCare system is clinical information.

How will you transition our current system to EpicCare?

It is our goal to make the transition from your current system to EpicCare as smooth as possible. Our team has valuable experience in supporting numerous implementations in the field. We adapt to your environment, answer your questions, and employ a total team concept that includes the expertise required to ensure a smooth and pleasant transition.

How much does Community Connect cost?

At Parkview Health, we know how important it is to access and manage health information when and where you need it. That's why we're pleased to share one of the nation's leading clinically integrated electronic medical record and practice management systems with you.

Parkview Community Connect. It's a proven system at a surprisingly affordable price. To learn more, email us at, or call (260) 266-8510.