Anyone who has worked in, visited or been treated in a health care setting, knows that it takes a lot of people to make these facilities run smoothly. From the well-kept grounds and buildings, to the compassionate voice on the other end of the line when you call, there are more than 14,000 individuals serving the community through their positions at Parkview Health.
Each role has a hand in keeping the wheels turning and providing exceptional service. Some of these positions are obvious – the nurses, techs and physicians. While others share their talents behind the scenes, like our schedulers, billing and marketing teams. It takes everyone. It is each of the 14,000 men and women, collectively, who make Parkview a place of hope and healing.
In her role as Call Center Manager, Jami Jarrett leads a team of compassionate and dedicated individuals who strive to aid others in their time of need. The Parkview Access Center was created as part of an initiative entitled Access Parkview Anytime to help streamline the scheduling process for patients while allowing front desk staff to fully engage and give their undivided attention to patients when in the office.
Jami and the Access Center team handle all incoming phone calls for Parkview Physicians Group – Primary Care and are available 24 hours a day, 7 days a week, 365 days a year. They are the first line of communication for new and existing patients. They work tirelessly to meet the needs of everyone they speak to, from scheduling appointments to connecting patients and their loved ones to appropriate resources across the health system. Jami beamed as she told us her favorite part of her job. “I am so proud of my team and the exceptional care they provide patients and their families,” she shared. “And I just love being part of the Parkview family.”
Join our growing family!
Learn about the opportunities currently available at Parkview Health and connect with a recruiter today by visiting us here.