Parkview Business Connect
COVID-19 Resources for Businesses

Operating During a Pandemic

As businesses and organizations in northeast Indiana and northwest Ohio continue to operate during the pandemic, there will be challenges. As we all navigate a new normal, Parkview wants to be a resource for our community, partnering with you to provide information on best practice. We’ll also share our own insights and lessons learned while maintaining operations since the start of the pandemic.

Parkview’s plans call for a phased approach to resume normal operations and will be dependent on numerous factors. It will require ongoing monitoring and we expect changes and new learning along the way. Our focus is creating a sustained approach – a marathon rather than a sprint – with a focus on co-worker, patient and community safety.

Parkview’s decisions to reintroduce and continue specific services are based on many factors, including number of patients hospitalized, level of care needed for our patients, staffing availability, supply of personal protective equipment (PPE) and more.

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Testing Sites
Healthcare providers can order a test for any patient who needs one based on their clinical evaluation. There are also test sites which do not require a physician’s order or insurance card. Some testing sites are free while others require a copay. For more information on appointments, costs, testing site hours or to find a testing site near you, visit Indiana Department of Health COVID-19 Testing Information page.

Reporting on Self-Testing or Close Contacts
Co-workers should consider reporting concerns regarding COVID-19 symptoms, community exposure, recent travel, family illness, or the return to work process.

Co-workers may not report to work if they are exhibiting a fever of 100 degrees or higher, have a persistent cough and/or shortness of breath. Your hotline representative will confirm co-worker’s need for a leave of absence based on symptom screening and provide estimated return to work date.

Returning to Work
Co-workers may return to work when at least 10 days have passed since symptoms first appeared AND at least 72 hours have passed since fever has resolved without the use of fever-reducing medications. Co-workers should call the organization’s COVID-19 hotline to confirm their return to work date and process.

COVID-19 Vaccine
Parkview Health is working with the Indiana Department of Health (IDOH) to administer the vaccine to qualified frontline workers in Allen, Huntington and Whitley counties. Currently, the vaccine is not available to the public. More information is available on Parkview Health’s COVID-19 Vaccine page.

Safe Business Operations

A plan for safe business operation during the COVID-19 pandemic should be routinely evaluated with these elements in mind, thinking in terms of both reducing the spread of the virus among employees and customers while maintaining business operations.

Questions businesses should consider include:

1. Are COVID-19 health and safety mitigations in effect for the health and safety of your employees throughout the workday, including, as necessary, transport to and from your facility?
2. Do you have a reasonable, ongoing demand for your product/service?
3. Do you have ample quantities of materials, products and other supplies to support your operations at a reasonable level?
4. Have executive orders which have prevented your operation to continue during the COVID-19 crisis been lifted, or have you been provided with a waiver as an essential business?
5. Are you able to move easily between different levels of operation in response to government orders and/or public health mandates?

As you design strategies to operate during the pandemic consider:

• Flexibility – anticipate that the situation will be fluid
• Sustainability – expect that the situation will be long-term
• Collaboration – seek information from internal and external subject matter experts
• Simplicity – don’t overlook small changes that can make an impact