Virtual Walk-In Clinic

With Parkview MyChart, you can talk to a Parkview provider from your smart phone, tablet, or computer - receiving the same level of care as an in-person visit at a walk-in clinic. Our providers are available to treat and diagnose non-emergency medical issues, and if prescriptions are necessary, they can be sent right to your pharmacy of choice.

Common conditions treated include:

  • Cold, cough, flu
  • Allergies
  • Pink eye
  • Sore throat
  • Respiratory issues
  • Sinus problems
  • Skin problems
  • And more!

This service is available seven days a week from 8 a.m. to 8 p.m. in Indiana.

In Ohio, the Virtual Walk-in Clinic is open Monday - Friday from 8 a.m. to 8 p.m.  and Saturday 9 a.m. to 1 p.m. 

You do not need an existing relationship with a Parkview provider. Insurance is now accepted for MyChart video visits.

Virtual Walk-In Clinic, Parkview OnDemand and scheduled video visits with Parkview provider are all available options for patients ages 14-17. 

NEW! Orthopedic virtual walk-in clinic visits now available

You can now choose an orthopedic video visit within the Virtual Walk-In Clinic. Orthopedic specialists are able to offer preliminary diagnoses of sprains, strains, back pain, joint pain and other orthopedic conditions or injures. In many cases, providers will then refer you for an in-person evaluation. Seeing an orthopedic provider virtually is the fastest, most efficient way to begin treatment and get connected with other physicians.

To begin an orthopedic video visit, simply choose the Virtual Walk-In Clinic service in your MyChart account, confirm your location, then select "Orthopedic Video Visit" on the next screen.

Orthopedic video visits are available from:

  • Monday - Thursday from 8 a.m. - 7 p.m.
  • Friday from 8 a.m. - 5 p.m.

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With Parkview MyChart, you can manage your healthcare online anytime. Whether through your computer or mobile device app, it is a secure and confidential web-based system that allows you to communicate with your doctor's office and access many of your healthcare records. 
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Virtual Walk-In Clinic video visits are not for use in emergencies or if you are experiencing: chest pain, severe shortness of breath, fainting or feeling faint, severe pain, broken bones, or injuries that need to have an x-ray or image taken.

If you are experiencing these symptoms or other signs of a medical emergency, please call 911.

How to begin a video visit

  1. In the MyChart app, choose Virtual Walk-In Clinic.
  2. Confirm your location and select a reason for your visit.
  3. Choose your device type and proceed by selecting Put Me In Line.
  4. While you wait for the next available provider, feel free to go about your day.  MyChart will send you an alert or push message via your notification preference when a provider becomes available. Simply log back into your MyChart account, select Virtual Walk-In Clinic and click Begin Video Visit.

For account support, e-mail us at, or you may call our MyChart Patient Support Line at 1-855-853-0001.

Learn how to download the MyChart app and sign up for an account.

Frequently Asked Questions