Medical Records Information

Patient Requesters

For Parkview Health Patients

Parkview Health allows patients to request copies of their medical records via mail, fax, MyChart, or in person at any Parkview Health hospital location.

Release of Information office hours are Monday through Friday 8:30 a.m. - 4:30 p.m.

To obtain a copy of your medical record:

1.) Download and complete the Authorization for Release of Information form. 

Release of information

2.) Mail or fax the form to our centralized HIM location:

Parkview Hospital Randallia
Attn: HIM Release of Information
2200 Randallia Dr.
Fort Wayne, IN 46805
FAX: 260-373-3781

Please allow 7-14 business days for completion of a medical records request. Please note that it can take up to 30 days as allowed by law.

3.) Come into any of the following Parkview Health locations to fill out your request in person.

Parkview Regional Medical Center

Parkview Hospital Randallia

Parkview Noble Hospital

Parkview LaGrange Hospital

Parkview Huntington Hospital

Parkview Wabash Hospital

Parkview Whitley Hospital

Parkview Warsaw Hospital

Depending on size of your request, you may be able to wait for copies. We must have a completed authorization in order to begin processing your request. If your request exceeds 100 pages, it will be placed on a CD for $6.50 per the HITECH Act for the electronic portion of your records. There may be an additional charge for any paper copies.

For Parkview Health Patients (Behavioral Health)

To request a copy of your behavioral health record:

1.) Download and complete the Behavioral Health Authorization for Release of Information form.

Release for behavioral health information

2. Mail or fax the form to our centralized HIM location:

Parkview Hospital Randallia 
Attn: HIM Release of Information
2200 Randallia Dr.
Fort Wayne, IN 46805
FAX: 260-373-3781

Please note: Behavorial health records requests must be approved by treating provider prior to release. Your records will be mailed to you after your approval is obtained.

For Parkview Health Patients With MyChart

Parkview Health patients can now request medical records using the electronic release request form within your Parkview MyChart account.

Records will be delivered electronically back to your MyChart. Our goal for delivery is within 3 business days, but due to volume of requests received may take up to 14 business days. 

Log into MyChart

Other Requesters

For Healthcare Provider Requests

1.) Fax your authorization or facility's coversheet/letterhead to 260-373-3781. Please include patient's identifiers and description of information you are seeking.

2.) Call 260-373-3780 to talk a ROI tech directly.

For All Other Requesters (Attoryneys, Insurance, 3rd Party Services, Etc.)

Please note: We reserve our fax line for continuation of care purposes due to high volume of requests. If you are not a Parkview patient and requesting medical records from Parkview Health, please send your requests one of the following ways:

1.) Mail (preferred)

Parkview Hospital Randallia
Attn: HIM Release of Information
2200 Randallia Dr.
Fort Wayne, IN 46805

2.) Email your request letters with authorization to ROIRequest@parkview.com

Note: Email transactions are not encrypted and may be viewed by a third party.

Any faxed requests withouth prior approval will be returned.

Please allow 7-14 business days for completion of a medical records request. Please note that it can take up to 30 days as allowed by law.

Charges for Medical Records

State and federal laws permit fees to be charged for copies of medical records. 

Questions

If you have questions about the process for requesting Medical Records, please contact HIM Relase of Information directly at 260-373-3780.

 

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