Quick assessments and recommendations for COVID-19 treatment
Through MyChart, you can receive guidance on fast, personalized care if you suspect that you or a family member has COVID-19 — or if you have been exposed to someone who is COVID-19 positive.
Accessing the MyChart COVID-19 Symptom Checker
- Go to the MyChart mobile app on your mobile device or download it for free at Parkview.com/MyChart.
- Go to Menu and search Symptoms. Select “Symptom Checker” under Find Care.
- Choose from these options:
- COVID Visit Screening: After completing the free screening, a video visit may be recommended. Schedule a visit with your Parkview provider or the Parkview Virtual Walk-in Clinic.
- COVID Testing: Receive an order for a COVID-19 test without a provider video visit.
Frequently asked questions
Do I need a MyChart account?
Yes. You can easily create a MyChart account at Parkview.com/MyChart or call Parkview MyChart Support at 855-853-0001 or 260-266-8700.
Do I need a Parkview provider?
No, anyone with a Parkview MyChart account can access the COVID-19 symptom checker.
What is the out-of-pocket cost?
The MyChart COVID-19 symptoms checker is free of charge. If a video visit is recommended or a COVID/lab test is ordered, individual copays may apply.
When is the MyChart COVID-19 Symptom Checker available?
MyChart features, including the free symptom checker, are available 24 hours per day, 7 days per week.
Is anyone available if I have questions?
MyChart Support is available anytime, as needed, at Parkview.com/MyChart or call 855-853-0001 or 260-266-8700.
What are the benefits of using the MyChart COVID-19 Symptom Checker?
- Avoid an in-person visit.
- Receive COVID-19 testing or lab order without the cost of an office visit.
- A record of the symptom checker result is noted in your MyChart account.
- If a COVID-19 test or lab work is needed, it’s easy to schedule upon completing of the symptom checker.
- If not COVID-19, learn next steps to treatment for your symptoms.
The MyChart Symptom Checker is based on current CDC guidelines and guidance from Parkview Health medical experts. This MyChart feature should be used for informational purposes only and should not be interpreted as a diagnosis.
