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An online community dedicated to gathering feedback to enhance the patient experience at Parkview

Your voice matters! The thoughts and ideas of this online feedback community will help shape how we deliver care in the future at Parkview.

This group exists so many patients can share their opinions on different topics and influence positive change across the health system.

This isn’t just another survey—it’s a way for you to be heard, stay connected and aid in Parkview’s promise to give excellent care to every person, every day. 

What to expect

Your time is valuable. As part of this online community, started in 2025 and currently made up of over 10,000 members, you will periodically receive short questionnaires by email. Some questions may be multiple-choice while others may be open-ended for you to write your thoughts. By being honest and thoughtful in your answers, you’ll help us make real improvements at Parkview.

Topics in the future will vary from accessibility of health care to input on your interactions with Parkview outside of our buildings. Your feedback will provide Parkview with critical insight into what matters most to our patient community.

Keep an eye out for the next questionnaire coming soon to your inbox.

Community news and updates

Information, including results from past questionnaires, will be posted here so you can see how your feedback is making an impact at Parkview.

"No Show Appointments" questionnaire feedback

Thank you for you feedback. Here are the key takeaways from your responses: 

  • The responses show that the most common reasons for missing in‑person appointments include forgetting the appointment and not receiving a reminder, while a majority of respondents reported not missing an appointment at all.
  • Nearly half of respondents (47%) prefer to receive appointment reminders one week ahead, with text messaging being the most popular communication method (89%).
  • The feedback highlights the value of tailored reminders and the option to schedule appointments either in-person or online.

Thank you for being part of our online community that has grown to nearly 17,000 patients! We are thrilled to begin our second year of partnering with patients to gather feedback on important topics. Your insights have already made a meaningful impact, and we’re excited to continue partnering in 2026. Your voice helps shape the future of care at Parkview, and we deeply appreciate the time and thought you put into sharing your perspective. Coming soon is another questionnaire from ParkviewHealth@surveys.nationalresearch.com that will take only a few minutes to complete.

Frequently asked questions

Will my feedback really make a difference?

Yes! Parkview listens to all patient feedback and works hard to improve the patient experience. Healthcare is constrained by complex government rules regulations and often costs are set by insurance companies, but there is still much Parkview can and will do to make changes to give you the best experience of care possible!

What kinds of topics will I be asked about?

You may get questions about surgery, food service, technology and more. If you have ideas for future topics, email us at viewpoints@parkview.com.

How did I join this group?

After a patient visit to Parkview, you received a survey asking if you’d like to be part of this community. If you said "yes," you were signed up! You can opt out anytime.

In the future, we would like to add additional ways to join.

How do I opt out?

Every questionnaire will include a link to unsubscribe. However, we hope you will stay engaged and help us continue to improve.

Who can I contact if I have questions?

Please email viewpoints@parkview.com with questions or concerns.