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The Parkview Health Commitment to Reinvest Back into Communities

Proof in Action Stories

How our reinvestments directly support our neighborhoods

Access // Accountability

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As a nonprofit health system, we know we have a responsibility to earn and maintain the public’s trust. We believe in remaining transparent to our patients and community members, openly highlighting where our funds are allocated and how our non-profit mission directly supports them. Parkview is committed to addressing those specific questions with full honesty and a clear policy that always puts our communities first.

Each of our Parkview hospitals reinvests a portion of its annual operating surplus back to the community through community benefit initiatives. This is not a short-lived effort, it is a foundational policy behind our Community Health Improvement (CHI) program, which was established in 1998.

This commitment is not a vague promise with no outcomes, it delivers tangible results and vital resources to our community, while showcasing how we value our tax-exempt status.

Where our community health dollars go

In 2024, we provided more than $565 million in patient-care related community benefits. This included financial assistance, uncompensated care (or care for which we were not reimbursed), subsidized health services and more. An additional $55 million was returned to the community in the form of health professions education, research, community building activities and other community health programs.

In 2026, our Community Health Improvement grant program provided more than $3.5 million to more than 80 local nonprofit organizations throughout northern Indiana and northwest Ohio.

Parkview also put resources right into the hands of essential local groups including Community Harvest Food Bank, the Boys and Girls Club and Healthier Moms and Babies. This funding also goes back to our community nursing program, which cares for our most vulnerable and historically overlooked patient populations.

“By investing in local partners who know their communities best, we’re helping create healthier futures for families across our region,” said Judy Roy, chair of the PRMC and Affiliates CHI Committee and executive vice president of administration and finance at Indiana Tech.

Subsidizing critical public safety services

Our commitment does not stop there, as it also secures critical funding for structurally subsidized health services that operate at a financial loss but are vital for public safety. These investments ensure that community members throughout eight rural counties have proper access to emergency medical services and a dedicated ambulance. The funds also make the region’s very first 24/7 mental health crisis center possible.

At Parkview, we will always choose transparency to ensure our communities understand exactly how our financial resources are being put to work for them. Read more on our Community Health Improvement website.

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Send us your questions about our work

To ask a question about our work in access, affordability, and accountability, fill out our form.

Questions about your patient care should be directed to your care team either through MyChart or by contacting the location where you received your care. Visit our Contact Us page for more information.

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