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Parkview Behavioral Health Institute receives Human Experience NDNQI Award for Outstanding Nursing Quality®

FORT WAYNE, IND. – JAN. 19, 2024 – Parkview Behavioral Health Institute has received the 2023 Human Experience (HX) National Database of Nursing Quality Indicators (NDNQI) Award for Outstanding Nursing Quality from Press Ganey, a global leader in healthcare experience solutions and services.

This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in nursing quality. Parkview Behavioral Health has been recognized with this award four times in the past six years.

“Mental health care is so important to our communities and our acute inpatient facilities are critical to providing a safe environment for patients in crisis to receive the care they need,” said Dr. Ahsan Mahmood, physician executive for Parkview Behavioral Health Institute. “Our team of experienced nurses, counselor and peer support specialists are dedicated to identifying each patient’s individual needs and meeting them, and being recognized by Press Ganey once again is a testament to their skill and devotion.”

Parkview Behavioral Health Institute’s inpatient facility has 105 beds and provides acute psychiatric inpatient services to children, adolescents and adults.

“Providing safe, effective and compassionate care is an everyday goal for all of our nurses and co-workers, and is especially important in providing mental health services to patients in need,” said Paula Bostwick, vice president of hospital services, Parkview Behavioral Health Institute. “We’re proud to be recognized by Press Ganey in back-to-back years for our commitment to providing the best care to our clients.”

As a winner of the Press Ganey HX NDNQI Award for Outstanding Nursing Quality, Parkview Behavioral Health Institute is one of seven healthcare organizations nationally to be honored for providing outstanding nursing quality. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

"We applaud the accomplishments of Parkview and find inspiration in the commitment demonstrated by their clinical nurses and nurse team leaders," said Patrick T. Ryan, chairman and CEO of Press Ganey. "The compassion, empathy, and human connection they bring to their roles serve as a testament to the transformative impact of nursing.”

About Press Ganey

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.