Parkview Health is passionate about providing outstanding patient care and improving patient safety, and TeamSTEPPS® is helping our organization do just that. TeamSTEPPS® is an evidence-based system used to improve communication and teamwork skills among healthcare professionals and is gradually being implemented systemwide.
“TeamSTEPPS® seems to fit very well with our existing culture of safety. It is a perfect adjunct to bring folks into a common mindset, a common language, a common set of tools to use to improve our communication. I’ve always been a proponent of that single word as probably one of the most important things that we do as far as taking care of patients – communication.” – Dr. Todd Sider, TeamSTEPPS® Physician Champion
Learn more about Parkview’s TeamSTEPPS® journey and why TeamSTEPPS® is important to our culture of safety.
“TeamSTEPPS® is a great program that teaches you about leadership, about teamwork, communication, debriefing, and how to make sure all the steps for the better outcome of the patient are followed through.” – Mike Oberg, Critical Care Paramedic, Parkview Health
Discover how the Parkview EMS team is leveraging the tools they gained from TeamSTEPPS® in every call they receive.
Why should Parkview Health incorporate TeamSTEPPS® into our culture? “That’s an easy one – patient first. That’s where we want to be is everybody focused on that patient. You know for how long have we said excellent care, every person, every day. What if our job description just said ‘patient first’?” - Paul Conarty, MD, Colon and Rectal Surgeon, Parkview Physicians Group
Learn how the surgery work environment and culture has changed over the years and how TeamSTEPPS® is benefiting the work environment for coworkers, physicians and patients.
“Since the TeamSTEPPS® training, we’ve empowered our co-workers to speak up and say things that may have a positive outcome for the patient. Bottom line is as a surgeon we want the best possible outcome for the patient and co-workers bringing up concerns is welcomed and it’s necessary. I think TeamSTEPPS® has opened the door for that communication.” – Stephen Wright, MD, Chief Medical Officer, Parkview Ortho Hospital
The Parkview Ortho Hospital team talks through how they have implemented increased safety measures and communication strategies to empower staff as a result of their TeamSTEPPS® training.
“Since Parkview has taken over in Bryan, Ohio, I think that TeamSTEPPS® has really helped give everybody a voice and really set us up for success in the future.” – Alyssa Nihart, Certified Surgical Technologist, Parkview Bryan Hospital
“It feels really good to know that Parkview values my input in regards to the patient safety.” – Lauren Detray, RN, Parkview Bryan Hospital
Hear a TeamSTEPPS® success story about our surgical tech feeling empowered to flag a potential contamination in the surgical set up and how the team at Parkview Bryan pivoted with patient safety in mind.
“I love the TeamSTEPPS® model just because it’s this great base for making sure that we’re all working together as a team to keep the patient safe. It’s about communicating with each other across teams.” – Courtney Campbell, RN, OR Nurse, Parkview Huntington Hospital
Learn about one of the many success stories from TeamSTEPPS® focusing on multiple teams across Parkview Huntington Hospital. By using TeamSTEPPS® concepts, the team was able to enhance communication and the pregnant woman rushed to the hospital with a potentially life-threatening situation was able to go home the following day.
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