Standards of Behavior

Working at Parkview

Standards of Behavior

Our mission to improve the health of the communities we serve is achieved in part by exceeding the expectations of our patients, families and guests. The Parkview Standards of Behavior guide us in providing excellence and high-quality customer service to all.

We know that an environment of excellence is the best place for co-workers to work, physicians to practice medicine, and patients to receive care.

Clinical, operational and service excellence is important to Parkview’s success, and our success enables us to continue with our mission in the community.

Adherence to these standards is reflected in co-worker performance evaluations and merit increases.

I am Parkview Health

We are proud of our association with Parkview and the mission to serve our community.

Resolve Issues

We prevent and resolve issues to maintain customer confidence.

Exceed Expectations

We seek to understand and exceed our customers’ service expectations.

Service Excellence

We consider individual customer needs and provide service with respect, compassion and integrity.

Professionalism

We demonstrate pride in the professionalism of our personal appearance and in the appearance of our facility.

Enhance Performance

We improve the processes that deliver service to our customers.

Confidentiality

We guarantee confidentiality and respect all aspects of customer privacy.

Together, We’re Better

We partner together to enhance the quality of service we deliver to our customers.

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