The main entrance to Parkview Hospital Randallia is on the circle drive off Randallia Drive. Patients and guests may park free in the garage adjacent to the hospital (enter the garage off Randallia Drive) or use our free valet parking service.
MedLink Public Transportation Service
Parkview Hospital Randallia is served by the MedLink bus route, a service of Citilink that is funded by Parkview Health. This service operates hourly Monday – Friday, 8 a.m. – 5 p.m. The route connects the Parkview Regional Medical Center and Parkview Hospital Randallia campuses and also connects with Citilink routes 1, 2, 3, 4 & 21 as well as destination points along the Medlink route. Passenger fares follow Citilink’s current rate structure ($1.25/ride with discounts available).
Printable route map.
Visiting hours are not restricted unless limited hours are requested by the patient or necessary for medical reasons. Balancing our patients’ need for rest and their desire for visitors is important, so visiting hours are based on the discretion of patient and the care team. Patients have the right to refuse visitation.
The care team members ultimately decide whether a patient’s condition warrants visitors, and may deny visitation in the best interest of the patient, or grant extended visitation to immediate family members only.
All Parkview Health campuses are tobacco-free. No tobacco use of any kind is permitted – inside or outside – on the property. Parkview’s decision to be tobacco-free demonstrates an ongoing commitment to a healthier work environment and a better experience for patients and their families.
Parkview Place Café is open to all guests. Located on the lower level of the hospital, the café offers a relaxed atmosphere, with comfortable booths, televisions, tables and an atrium. Menu selections include soups, salads, grill and deli items, entrees, desserts, snacks and a variety of beverages.
The dining room is open daily from 6 a.m. to 3 a.m., offering meals at the deli and the hot line at the following times:
Breakfast Daily, 6 – 10 a.m.
Lunch Monday through Friday, 11 a.m. – 2 p.m.
Saturday and Sunday, 11 a.m. – 1:30 p.m.
Dinner Daily, 5 – 8 p.m.
After hours, snacks and beverages may be obtained from the vending machines, available 24 hours a day in the hallway just outside Parkview Place Café.
For family members dining in patient rooms, trays and tableware are available.
The Parkview Hospital Randallia gift shop offers a large selection of gifts, as well as floral arrangements, magazines, cards, toiletries and snacks. It is located on the second floor, and can be reached from the lobby via the staircase near the surgical waiting area.
Hours: Monday through Saturday. 9 a.m. to 7:45 p.m.
Sunday, noon to 5 p.m.
Closed on all legal and observed holidays
Volunteers assist with delivery of floral arrangements between 8 a.m. and 4 p.m. Monday through Saturday. There are no Sunday or holiday flower deliveries by volunteers.
Live floral or plant deliveries cannot be made to patients and staff in the Emergency, Surgery and Special Care Nursery units. Floral arrangements sent to patients and staff in these areas, or to patients who have been discharged, will be returned to the florist.
For questions, call (260) 266-1470. Arrangements and gifts can also be selected in the hospital gift shop.
The Nutrition Services Department operates a gourmet coffee cart in the main lobby of the hospital for the convenience of patients, visitors and staff. The coffee cart offers a variety of sweet treats and Seattle’s Best Coffee® specialty drinks and coffees.
Hours: Monday through Friday, 6 a.m. to 7 p.m.
Saturday, 6 a.m. to noon
Sunday, 6 to 11 a.m.
To place an order in advance, call (260) 373-2326.
Seattle's Best Coffee® is a registered product of Seattle's Best Coffee, LLC.
Cell phone use is restricted in some areas of the hospital due to possible interference with biomedical equipment.
No valuables or large sums of money should be brought to the hospital. Patients should send these items home with a family member or friend, or give them to the nurse so they can be kept in the hospital safe until the patient is discharged.
If you misplace any personal property, call (260) 373-3300. Please remember that Parkview Hospital is not responsible for lost or stolen items.
Sign language/translator services are available on an as-needed basis. To receive on-site Spanish and Burmese services, ask a nurse to assist you or call Culture Link at (260) 373-4666. For 24/7 Over-the-Phone Interpretation services, access a blue CyraCom phone, located in all departments. To speak to a sign language interpreter, call the League for the Blind and Disabled at (260) 441-0551 between 8 a.m. and 5 p.m. For after-hours service, call (260) 481-8153.
Services for the hearing impaired
Parkview is dedicated to providing appropriate assistance to people who have hearing impairments. Closed-caption devices are available for TVs, and amplified handsets are available for the phone. Ask your nurse for assistance.
Ronald McDonald House at Parkview
The new Ronald McDonald House® at Parkview will offer a home-away-from-home for the families of ill or injured children hospitalized at Parkview. Construction is currently underway on the new House, which will be located inside the Parkview Women’s and Children’s Hospital on the Parkview Regional Medical Center campus, and will open in December 2012. The new House features 10 guest rooms and two bedrooms designed for high-risk pregnant mothers, a kitchen, a large family-style dining room, a gathering room, a den, a laundry room, and a computer library.
During this transition, overnight accommodations are still available. To make arrangements, contact Lisa Pacula, executive director, Ronald McDonald House at Parkview, at (260) 373-3591. For more information, visit www.rmhc-neindiana.org or call (260) 373-3591.
Ronald McDonald House® is a registered trademark of McDonald’s Corporation.
The Chapel is located on the second floor above the main lobby, and is open for personal use at any time. If privacy is needed, a small, comfortable room across from the Chapel is also available.
A Catholic priest is on site each Thursday to celebrate Catholic Mass in the Chapel at noon. The service is also televised on channel 9. Anyone is welcome to attend. A priest is available daily for communion, reconciliation and/or anointing.
Bibles and other reading resources located near the Chapel entrance are available. Anyone is welcome to attend services. Prayer requests will be treated confidentially.