Leaving the hospital
When you are ready to leave the hospital:
- Your physician will write a discharge order on your chart.
- Your physician or nurse will discuss your release with you.
- Once you receive your discharge instructions, you will be released from the hospital.
When you are ready to leave the hospital, the nursing staff and a case manager or social worker will assist you with discharge plans as needed. These plans start with information collected on admission and are evaluated for you by nursing staff, your physician and case manager or social worker throughout your hospital stay. If you have concerns regarding your discharge plans, contact your physician, nurse, case manager or social worker. If post-hospital care is needed, a registered nurse case manager or social worker can assist in making arrangements.
Paying your bill
Patients are asked to pay for services not covered by insurance either before or at the time of service. Payment may be made by cash, check, VISA, MasterCard® or Discover®.
As a courtesy, we will verify insurance benefits with your insurance carrier in advance or within 24 hours of admission. Co-insurance, deductibles and fees for other services not covered must be paid either before or at the time of service. Although we bill your insurance company, you are ultimately responsible for your healthcare charges.
MasterCard® is a registered trademark of MasterCard Worldwide. Discover® is a registered trademark of Discover Bank.
Medicaid may pay all or a portion of your hospital charges, depending on the type of coverage and charge. Be sure we have your valid Medicaid card number so that we have accurate billing information.
Medicare may pay all or a portion of your hospital charges, depending on your type of coverage and the charge. So that we may bill Medicare directly, we will ask you to fill out and sign the appropriate forms at the time of admission, noting your Medicare supplemental insurance policy or secondary insurance companies.
Patients who do not have medical insurance will be visited by a financial counselor to arrange payment for their hospital services. If you need financial assistance in paying your bill, contact Patient Accounting for payment options. We can discuss other payment options if you are unable to pay your bill either before or at the time of service.
If you have questions about your hospital account, insurance coverage or billing, contact Patient Accounting at (260) 373-7700 or (800) 933-0590.
Your opinion counts
Our goal is to provide excellent care for every patient, and we value your thoughts about the care you receive.
You may receive a telephone call from a survey firm (Professional Research Consultants) about your visit to our hospital. If we did not exceed your expectations, please provide suggestions on ways we can improve our patient care. If you were pleased with your experience, please let the survey representative know. Thank you for choosing Parkview for your healthcare services.