Parking
Free parking is available in the garage adjacent to the hospital off Randallia Drive.
Patients may enter the Family Birthing Center via the circle drive located off State Street from 7 a.m. to 9 p.m. You may also enter the Family Birthing Center by using the circle drive entrance located in front of the hospital off Randallia Drive. Free valet parking is available at this location.
Visiting hours
Visiting hours are not restricted at the Parkview Hospital Randallia unless requested by the patient or for medical reasons. Balancing our patients’ need for rest and their desire for visitors is important, so visiting hours are based on the discretion of patient and the care team. Patients have the right to refuse visitation.
The care team members ultimately decide whether a patient’s condition warrants visitors, and may deny visitation in the best interest of the patient, or grant extended visitation to immediate family members only.
Tobacco-free facilities
All Parkview Health campuses are tobacco-free. No tobacco use of any kind is permitted – inside or outside – on our property. Parkview’s decision to go tobacco-free is a tangible way we can demonstrate our ongoing commitment to a healthier work environment and to a better experience for our patients and their families. For more information and resources regarding tobacco cessation, please visit www.in.gov/itpc.
Cafeteria
Parkview Place Café, Parkview Hospital’s cafeteria, is open to all guests. Located on the lower level of the hospital, the café offers a relaxed atmosphere, with comfortable booths, televisions, tables and an atrium. Menu selections include soups, salads, grill and deli items, entrees, desserts, snacks and a variety of beverages.
The dining room is open daily from 6 a.m. to 3 a.m., offering meals at the Deli and the Hot line at the following times:
Breakfast Daily, 6 – 10 a.m.
Lunch Monday through Friday, 11 a.m. – 2 p.m.
Saturday and Sunday, 11 a.m. – 1:30 p.m.
Dinner Daily, 5 – 8 p.m.
After hours, snacks and beverages may be obtained from the vending machines, available 24 hours a day in the hallway just outside Parkview Place Café.
For family members dining in patient rooms, trays and tableware are available.
Gift shop
The Parkview Hospital gift shop offers a large selection of gifts, as well as floral arrangements, magazines, cards, toiletries and snacks. It is located on the second floor, and can be reached from the lobby via the staircase near the surgical waiting area.
Hours: Monday through Saturday. 9 a.m. to 7:45 p.m.
Sunday, noon to 5 p.m.
Closed on all legal and observed holidays
Flowers
Volunteers assist with delivery of floral arrangements between 8 a.m. to 4 p.m. Monday through Saturday. There are no Sunday or holiday flower deliveries by volunteers.
Live floral or plant deliveries cannot be made to patients and staff in the Emergency, Surgery and Special Care Nursery units. Floral arrangements sent to patients and staff in these areas, or to patients who have been discharged, will be returned to the florist.
For questions, call (260) 266-1470 from a Parkview phone. Arrangements and gifts can also be selected in the hospital gift shop.
Parkview Hospital Randallia Coffee Cart
The Nutrition Services Department at Parkview Hospital Randallia operates a gourmet coffee cart in the main lobby of the Hospital for the convenience of patients, visitors and staff. The coffee cart offers a variety of sweet treats and Seattle’s Best Coffee® specialty drinks and coffees.
Hours: Monday through Friday, 6 a.m. to 7 p.m.
Saturday, 6 a.m. to noon
Sunday, 6 to 11 a.m.
To place an order in advance, call (260) 373-2326, or ext. 32326 from a Parkview phone.
Seattle's Best Coffee is a registered product of Seattle's Best Coffee, LLC.
Cell phones
Cell phone use is restricted in some areas of the hospital due to possible interference with biomedical equipment.
Valuables/Lost and Found
No valuables or large sums of money should be brought to the hospital. Patients should send these items home with a family member or friend, or give them to the nurse so they can be kept in the hospital safe until the patients’ discharge.
Articles found or left behind in a patient's room will be forwarded to the security desk in the main lobby to be stored for a maximum of 20 days. If you misplace any personal property, call (260) 373-3300, or ext. 33300 from a Parkview phone. Please remember that Parkview Hospital is not responsible for lost or stolen items.
Language interpreters
Sign language/translator services are available on an as-needed basis. To receive on-site Spanish and Burmese services, ask a nurse to assist you or call Culture Link at (260) 373-4666. For 24/7 Over-the-Phone Interpretation services, access a blue CyraCom phone located in all departments. To speak to a sign language interpreter, call the League for the Blind and Disabled, at (260) 441-0551 between 8 a.m. and 5 p.m. For after-hours service, call (260) 481-8153.
Services for the hearing impaired
Parkview is dedicated to providing appropriate assistance to people who have hearing impairments. Closed-caption devices are available for TVs, and amplified handsets are available for the phone. Ask your nurse for assistance.
Ronald McDonald House at Parkview
The new Ronald McDonald House® at Parkview will offer a home-away-from-home for the families of ill or injured children hospitalized at Parkview. Construction is currently underway on the new House which will be housed inside of the Parkview Women’s and Children’s Hospital located on the Parkview Regional Medical Park campus, and will open in December 2012. The new House features ten guest rooms and two bedrooms designed for high-risk pregnant mothers. The House also features a kitchen, large family-style dining room, gathering room, den, laundry room, and computer library.
During this transition, overnight accommodations are still available. To make arrangements, contact Lisa Pacula, executive director, Ronald McDonald House at Parkview at (260) 373-3591.
For more information or questions, visit www.rmhc-neindiana.org or call (260) 373-3591.
Ronald McDonald House® is a registered trademark of McDonald’s Corporation.
Chaplaincy
The Parkview Hospital Randallia chapel is located on the second floor above the main lobby and is open for personal use at any time. If privacy is needed, a small comfortable room across from the chapel is also available.
A Catholic priest will be on site each Thursday to celebrate Catholic Mass in the chapel at noon. The service also televised on channel 9. Anyone is welcome to attend. A priest is available daily for communion, reconciliation and/or anointing.
Bibles and other reading resources located near the entrance of the chapel are available and anyone is welcome to attend service.
Prayer request cards are available on the Continuing Care Unit, in the Emergency Care lounge and near the chapel. Prayer requests will be treated confidentially.