The main entrance to the Parkview Heart Institute is on Carew Street. Valet Parking is provided at this location Monday through Friday from 5 a.m. to 6 p.m. Patients and guests may park free in the garage adjacent to Parkview Hospital (enter the garage off Randallia Drive).
9 a.m. – 8:30 p.m.
Balancing our patients’ need for rest and their desire for visitors is important, so visiting hours are always in effect. Some areas have special hours; please confirm the hours with the nurse or call Guest Services at (260) 373-4000.
Visiting hours for CCU:
7 a.m. – 2:30 p.m.
4 – 8:30 p.m.
Visiting hours for ICU:
9:30 – 10 a.m.
1:30 – 2 p.m.
5:30 – 6 p.m.
8:30 – 9 p.m.
Please limit visits to two people and 30 minutes. Patients have the right to refuse visitation.
The unit nurses ultimately decide whether a patient’s condition warrants visitors, and they may deny visitation in the best interest of the patient, or grant extended visitation to immediate family members.
All Parkview Health campuses are tobacco-free. No tobacco use of any kind is permitted – inside or outside – on our property. Parkview’s decision to go tobacco-free is a tangible way we can demonstrate our ongoing commitment to a healthier work environment and to a better experience for our patients and their families. For more information and resources regarding tobacco cessation, please visit www.in.gov/itpc.
Parkview Hospital’s cafeteria, Parkview Place Café, is open to all guests. Located on the lower level of the hospital, the café offers a relaxed atmosphere, with comfortable booth or table seating, televisions and an atrium. Menu selections include soups, salads, grill and deli items, entrees, desserts, snacks and a variety of beverages.
The dining room is open daily from 6 a.m. to 3 a.m., offering meals at the Deli and the Hot line at the following times:
Breakfast 6 – 10 a.m.
Lunch Monday through Friday, 11 a.m. – 2 p.m.
Saturday and Sunday, 11 a.m. – 1:30 p.m.
Dinner Daily, 5 – 8 p.m.
After hours, snacks and beverages may be obtained from the vending machines, available 24 hours a day in the hallway just outside Parkview Place Café. Trays and tableware are also available to provide family members the option of eating meals in patient rooms.
The Parkview Hospital gift shop offers a large selection of gifts, as well as floral arrangements, magazines, cards, toiletries and snacks. It is located on the second floor, and can be reached from the lobby via the staircase near the surgical waiting area.
Hours: Monday through Saturday, 9 a.m. – 7:45 p.m.
Sunday, Noon – 5 p.m.
Closed on all legal and observed holidays
Volunteers assist with delivery of floral arrangements between 11 a.m. and 4 p.m. each weekday and at 11 a.m. on Saturday. There are no Sunday or holiday flower deliveries by volunteers.
Live floral or plant deliveries cannot be made to patients and staff in the Emergency, Surgery, Intensive Care (ICU), Coronary Care (CCU), Pediatric Intensive Care (PICU) and Special Care Nursery units. Floral arrangements sent to patients and staff in these areas, or to patients who have been discharged, will be returned to the florist.
Questions should be directed to (260) 373-4340. Arrangements and gifts can also be selected in the hospital gift shop.
Parkview Hospital Coffee Cart
Parkview Hospital's Dietary Services department operates a gourmet coffee cart in the main lobby of Parkview Hospital for the convenience of patients, visitors and staff. The coffee cart offers a variety of sweet treats and Seattle’s Best Coffee® specialty drinks and coffees.
Monday through Friday, 6 a.m. – 7 p.m.
Saturday, 6 a.m. – noon
Sunday, 6 – 11 a.m.
To place an order in advance, call (260) 373-2326.
Seattle’s Best Coffee® is a registered trademark of Seattle’s Best Coffee, LLC.
Cell phone use is restricted in some areas of the hospital due to possible interference with biomedical equipment.
Valuables/Lost and Found
Patients should send these items home with a family member or friend, or give them to the nurse so they can be kept in the hospital safe until the patient's discharge.
Articles found or left behind in a patient's room will be forwarded to the security desk in the main lobby to be stored for a maximum of 20 days. Parkview Hospital is not responsible for lost or stolen items.
(260) 373-3300 or ext. 33300 from a Parkview phone.
Sign language/translator services are available at Parkview Hospital on an as-needed basis.
(260) 373-3175, or ext. 33175 from a Parkview phone, or ask the hospital operator to page the case manager on call.
Services for the hearing impaired
Parkview is dedicated to providing appropriate assistance to people who have hearing impairments. Closed-caption devices are available for TVs, and amplified handsets are available for the phone.
To assist families who live outside the Fort Wayne area, convenient overnight accommodations are available in English Hall on the Parkview campus. Rooms for up to two persons are available at a reasonable rate. A receptionist is on duty to handle room reservations, take phone messages and answer questions daily from 7:30 a.m. – 8:30 p.m.
(800) 615-4456, ext. 15811
Ronald McDonald House at Parkview Hospital
For out-of-town families whose children are critically ill and receiving care at Parkview Hospital, the Ronald McDonald House®, located on the same floor as Pediatrics, offers the comforts of home – at no charge.
A chaplain is available to serve the needs of patients and family members 24 hours a day. If you would like to talk with a chaplain, ask the nurse to contact the chaplain on duty.
The hospital chapel is located on the second floor, above the main lobby. The chapel is open for personal use at any time.
Services take place several times a week in the hospital chapel.
Morning prayer at 8 a.m. each day
Evening prayer at 6 p.m. each day
Catholic Mass at noon each Thursday
Sunday service at 10:30 a.m. each Sunday
Everyone is welcome to attend any chapel service. Robes, wheelchairs and IV poles are welcome and appropriate.
Prayer request cards are available near the chapel and in the ICU lounges, the Emergency Care lounge and the Surgical Admission Unit. Each prayer request is kept confidential and will be remembered at each chapel service throughout the week following submission of the request.
Written resources are available near the chapel or by request from a chaplain. Resources include:
- Holy Bible – English, Spanish, Braille, large print and children’s
- Torah and children’s illustrated Torah
- Holy Qur’an
- Magazines – Science and Health and Guideposts
- Prayer guides
Communion is available by request. Catholic Sacraments of the Sick, Eucharist and Reconciliation are available by paging the chaplain.
Notary public services are available at no cost to patients and their families.