Parkview LaGrange Hospital’s inpatient unit and Shipshewana Family Healthcare were recently recognized with 2009 Professional Research Consultants (PRC) Excellence in Healthcare Awards. The awards are based on patients’ perception of care and were presented at the PRC Client Education Conference in New Orleans.
2009 Excellence in Healthcare/Patient Perception Awards
5-Star Award
Shipshewana Family Healthcare – Parkview Physicians’ Group
4-Star Award
Parkview LaGrange Hospital – Inpatient
Five-star award winners scored in the top 10% in the PRC national client database for 2008. The award is based on the percentage of patients that said their overall quality of care was excellent. Four-star award winners scored in the top 25%. The data was collected through phone interviews conducted by PRC, which is a nationally-known healthcare marketing research company headquartered in Omaha, Neb.
In addition, Parkview Health received the 2009 President’s Award from PRC. Each year, PRC presents its top award to one organization or individual that has made an extraordinary contribution to healthcare over the past year. Parkview was chosen as the 2009 recipient of the President’s Award for gains in patients’ perception of care and how the health system went about achieving the gains. Parkview was also recognized for engaging employees, developing initiatives centered around excellence and facing challenges head-on.