Fort Wayne, Ind. – Monday, May 16, 2011 – Several Parkview Health facilities and physicians were recently recognized with 2011 Professional Research Consultants (PRC) Excellence in Healthcare Awards. The awards are based on patients’ perception of care and employee perception and were presented at the PRC Excellence in Healthcare Conference in Omaha, Neb.
2011 Excellence in Healthcare – Patient Perception and Employee Awards:
Top Performer Award
*Parkview FirstCare - Pierceton
5-Star Award
*Parkview Hospital – Outpatient; Outpatient Therapy; Emergency Department; Outpatient Surgery; Carew Outreach Lab Outpatient Lab; CV Telemetry; Family Birthing Center Inpatient OB/GYN; Surgery-Outpatient Surgery; Eye Institute; Outpatient Radiology
*Parkview North Hospital – Emergency Department; Inpatient; Outpatient Surgery; Outreach Lab; Outpatient; Family Birthing Center Inpatient OB/GYN; Outpatient Lab
*Parkview Ortho Hospital – Inpatient; Teamwork Within Department; Patient Care; As a Place to Work
*Parkview Huntington Hospital – Inpatient; Outpatient Surgery; Outpatient Lab; Emergency Department; Outpatient; Outpatient Therapy; Pulmonary Outpatient; Outpatient Radiology
*Parkview LaGrange Hospital – Inpatient; Outpatient Lab; Emergency Department; Outpatient; Outpatient Radiology
*Parkview Noble Hospital – Emergency Department; Outpatient; Outpatient Therapy; Inpatient; Outpatient Surgery; Senior Leadership
*Parkview Physicians’ Group –
Dr. Lisa Bergeron,Dr. Kathleen Bohnke, Dr. Thomas Bond, Dr. Lilly Bontrager, Dr. Rebecca Case, Dr. Phillip Corbin, Dr. Sheryl Fergusson, Dr. Joseph Greenlee, Dr. Bruce Guebard, Dr. Duane Hougendobler, Huntington Health Park, Huntington Pediatrics, Dr. Judith Kennedy, Dr. Joshua Kline, Dr. Lisa Lane, Dr. Tina Lawson, Dr. Debra Lazzaro, Dr. Mycal Mansfield, Maplecrest Pediatrics, Dr. Joseph Mattox, Dr. Steven Mooibroek, Northeast OB/GYN, Whitley, Dr. Mark Pierce, Parkview FirstCare – Pierceton, Dr. Michael Rumple, Shipshewana Family Healthcare, Dr. Robert Schleinkofer, Dr. Kenneth Smith, Dr. Susan Steffy, Dr. Amy Welker
*Fort Wayne Endoscopy Center
*Inverness Surgery Center
*Parkview Comprehensive Cancer Center
*Parkview YMCA – Outpatient Therapy
*Parkview Home Health – Teamwork Within Department
4-Star Award
*Parkview Behavioral Health – Teamwork Within Department
*Parkview Health – Senior Leadership; As a Place to Work; Patient Care
*Parkview Home Health – Overall Empowerment; Teamwork Between Departments; Immediate Supervisor; Communication; Patient Care; As a Place to Work
*Parkview Hospital – Teamwork Within Department
*Parkview Huntington Hospital – Training and Professional Development; Teamwork Between Departments; Teamwork Within Department; Immediate Supervisor; Communication; Patient Care
*Parkview LaGrange Hospital – Training and Professional Development; Teamwork Between Departments; Teamwork Within Department; Senior Leadership; Communication; Patient Care
*Parkview Managed Care Services – Teamwork Between Departments; Teamwork Within Department; Patient Care
*Parkview Noble Hospital – Training and Professional Development; Overall Empowerment; Teamwork Between Departments; Teamwork Within Department; Immediate Supervisor; Communication; Patient Care; As a Place to Work
*Parkview North Hospital – Teamwork Between Departments; Patient Care
*Parkview Occupational Health – Teamwork Between Departments
*Parkview Ortho Hospital – Training and Professional Development; Teamwork Between Departments; Overall Empowerment; Senior Leadership; Communication
*Parkview Physicians’ Group – Teamwork Between Departments; Teamwork Within Department; Communication; Patient Care
*Parkview Whitley Hospital – Inpatient; Outpatient; Training and Professional Development; Overall Empowerment; Teamwork Between Departments; Teamwork Within Department; Senior Leadership; Immediate Supervisor; Communication; Patient Care; As a Place to Work
Top performer winners scored at or above the 100th percentile. This is PRC’s highest honor. Five-star award winners scored in the top 10%. Four-star award winners scored in the top 25%. The awards are based on the percentage of patients who said their overall quality of care was excellent. The data comes from PRC’s national client database for 2010 and was collected through phone interviews conducted by PRC, which is a nationally-known healthcare marketing research company headquartered in Omaha, Neb.